Hacking Insights by Max Bautista

kami@kali:~$ whoami

Max Bautista

Philadelphia, PA ︱ maxbautista@protonmail.com ︱ LinkedIn ︱ Tryhackme | Hackthebox

Professional Summary

Detail-oriented and results-driven IT professional with a strong foundation in over 5 years of cybersecurity, systems engineering, networking and technical support experience. Proficient in managing security tools, cloud platforms, and network infrastructure. Adept at leveraging critical thinking to resolve complex technical challenges and drive operational efficiency.

Education

Bachelor of Arts in Philosophy
Temple University, Philadelphia, PA | Graduated: May 2020
Latin and Computer Science classes as electives when possible.

Certifications

  • eLearnSecurity Junior Penetration Tester (eJPT)
  • CompTIA Security+
  • CompTIA Network+
  • CompTia A+
  • CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
  • CompTIA IT Operations Specialist – CIOS Stackable Certification

In progress PNPT and OSCP

Professional Experience

CTN Solutions, Blue Bell, PA
Systems Engineer -> Cybersecurity Analyst | January 2024 – Present
  • Lead systems engineer for multiple clients, ensuring reliable operation of servers, networks, and systems.
  • Transitioned to cybersecurity-focused role while maintaining systems engineer responsibilities, managing security infrastructure.
  • Analyzed logs and alerts to mitigate account takeover attempts, malware remediation, and phishing campaigns, enhancing client security posture.
  • Managed administrative functionality and cloud security.
  • Utilized tools for device management, streamlining operations for multiple endpoints.
  • Contributed to security stack restructuring and vendor management.
  • Maintained detailed documentation for IT processes, ensuring compliance and operational continuity.
  • Assisted for incident responses for security events.
  • Performed on-site network infrastructure refreshes, including hardware upgrades, system optimization, and implementation of new technologies to enhance performance and reliability.
Spidernet Technology Consulting LLC, Radnor, PA

Help Desk Technician -> Help Desk Analyst | May 2022 – January 2024

  • Generated and analyzed monthly cybersecurity reports identifying and mitigating risks for clients.
  • Managed infrastructure including servers, firewalls, VPNs, and switches, supporting all clients across Windows and macOS environments.
  • Administered security tools, executed onboarding/offboarding processes, managed Group Policy Objects (GPO) and DHCP, supported end-user hardware, contributed to IT projects from initiation to completion, handled inventory management, and maintained thorough documentation for IT processes and systems.
Paradigm Technology Solutions, Langhorne, PA

Help Desk Technician | June 2021 2 May 2022

CompuCom, Paulsboro, NJ
Help Desk Technician | June 2021 2 May 2022

Skills

Technical Proficiencies

  • Operating Systems: Windows, Mac, Linux (Kali)
  • Networking: TCP/IP, common ports and protocols, firewalls, basic routing/switching concepts
  • Web & Application Security: OWASP Top 10 concepts, basic understanding of HTTP, cookies, and sessions
  • Cybersecurity Tools: Cisco Duo, Barracuda, Sentinel One, Threatlocker, Mimecast, Knowbe4, Crowdstrike, Webroot, DNS Filter, Lastpass, Todyl, Nordpass, Infima, CyberQP, Nessus/Tenable, Netwrix, DarkWeb ID, Galactic Scan, PingCastle
  • Penetration Tools: Nmap, Wireshark, Burp Suite, Metasploit, Hydra, hashcat, etc.

Soft Skills

  • Analytical thinker with a methodical approach to troubleshooting and problem-solving
  • Strong attention to detail and persistence when working through complex challenges
  • Effective written and verbal communicator, able to document findings clearly
  • Self-directed learner with demonstrated commitment to continuous improvement
  • Collaborative and reliable team member, comfortable asking questions and giving/receiving feedback

Home Projects

  • TryHackMe Cybersecurity Training: Completed 500+ rooms, mastering penetration testing, network security, and vulnerability assessment.
  • Physical Tool Hacking Exploration: Experimented with lock-picking and tools like Flipper Zero, WiFi Pineapple, USB Rubber Ducky, Bash Bunny, and Shark Jack.
  • Scripting & Automation: Wrote small Python or Bash scripts to automate repetitive tasks such onboarding and offboarding users.